Schaal Plumbing, Heating and Cooling

I had a great experience with the HVAC technician Quinn who came out to fix my heater. He was very knowledgeable and took the time to clearly explain the entire process, what needed to be repaired, what might need to be replaced in the future, and how I can properly maintain the system to keep it running well. I really appreciated how transparent and thorough he was. It made me feel confident that the job was done right. Highly recommend!

Our old furnace that hadn't been serviced for many years went out. Called Schaal and they were quick to send someone out to see what was wrong. While he couldn't find the exact cause, he was able to wiggle some wires and get it going again. He performed a very thorough diagnostic and provided some very useful info/details and left his card so we could discuss and get back to him about the route we wanted to take. (Hence why Schaals get some stars in my review.) There were a lot of overwhelming problems/safety issues that he found so we decided it would be a better investment to get a brand new furnace. We called the technicians number that was on his business card to get a quote, and he never called back. We waited five days to hear back from him but ultimately ended up reaching out to Golden Rule and they were able to get us set up with a brand new furnace/AC combo the next day! Would've loved to go through Schaal since they were so diligent in their inspection, but it was a time-sensitive matter and not getting a call back put a damper in that plan.