Crown Time House

Went in because a pin on my watch band came out and now I cannot wear it. Popped in mid-afternoon and the gentleman behind the counter was able to insert a cotter pin to connect my band. This was a macguyver job because there was a spring inside the hole which I had lost. I didn't care as long as I was able to wear it. The gentleman did not charge me even though I insisted. I would come back in heartbeat if I needed watch repair!

I have a watch that’s needed a new battery (for years). I had taken it to Longs Drugs with my other watches to replace the batteries but, if I recall correctly, Longs couldn’t help with this particular watch because they considered it a designer brand. It sat in my jewelry box for a few years. I finally took it to a jeweler. Unfortunately he didn’t have the right tool to open it and recommended that I take the watch to Crown Time. Crown Time did a good job. They said that the watch has tiny nuts and bolts (made of gold) bordering the face of the watch. You open the watch by unscrewing all of them with a very tiny screwdriver. I appreciated the owner’s familiarity with the watch and his care in handling it. The watch was ready within a couple days, and the owner guaranteed the battery life for a year. If the battery stops, I can just bring it back for a replacement. I’m very happy that the watch works. My brother just gave me an old pocket watch. It’s beautiful, but the cover is detached (broken hinge) and the watch doesn’t run. I’ll take it to Crown Time to see if it can be repaired and restored.

Hey guys, I went to this place to replace a battery for one watch and then to replace a band for the other watch. The battery was done on the spot and it was great he was really friendly, so I trusted him to order the watch band for the second watch and then install it. To my understanding the watch was fully paid for at $62, but when time of pick up came the battery on the watch was suddenly dead in which he went and replaced on his own accord no notification nothing and again the battery was good and working for having sat at his store for a week. Then I had to go back and forth with him about paying the band because he was adamant that I had not paid it prior. When it came to pick up he was rude and arrogant. Unless you want to get scammed do not leave your watch with this man nor at this shop.