Platinum Heating & Cooling offers water heater repair, pipe repair, furnace repair, and thermostat repair in Jenison.
Platinum Heating & Cooling offers water heater repair, pipe repair, furnace repair, and thermostat repair in Jenison.
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Contact this business for more details about this service.
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5 public reviews
Exceptional service! Our furnace went down during a period of extremely cold temps, Platinum snuck us in the same day we called. Noah is Awesome! He is friendly, explained what was going on with our heater, quickly took care of the issue and had us fixed up and warm again in no time. Thank you so much to everyone, we appreciate you very much and highly recommend!
Excellent service and communication though this whole process! Our furnace went out on 1/22/26 and Noah came out within a couple hours of me calling and did the diagnosis. Before he left, he left me with four nice heaters to use. I then received an estimate the next morning and moved forward. VERY reasonable pricing for furnace and AC. Today (1/26), Dan and Kenton came out for the install. They arrived on-time and did a fantastic job! Dan took some time at the end to explain the install & furnace and how things were done. They also did a great job cleaning up. Would not hesitate to recommend Platinum for your HVAC needs.
Had our first visit from Platinum today. Noah was exceptional. Very responsive and courteous at every turn. Very informative in answering any questions and ensured we understood everything. I was impressed with the service we received and would not hesitate to call Platinum again for any of our HVAC needs. Thank you Noah and Platinum for helping with our furnace issue. Look forward to working with you again in the future!
The only place I could get to answer on the weekend. Very accommodating. Noah did a great job diagnosing the issue. Super nice and thorough. Moose replaced our furnace on Christmas Eve and made our Christmas warm and comfortable. Super friendly and professional. Knows his stuff for sure. Can't say enough how awesome Platinum was to work with.
Our old furnace stopped working and we needed someone to come right away. We didn't want our pipes to freeze, so we called them. They were able to come right away within an hour to diagnosis the problem. We decided to get a new furnace and they were able to do it the next day. They didn't leave a mess for us to clean up either. They were very good to work with. Would definitely recommend them!
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