Eileen DiGiacomo
Called ahead and said I needed a screw for my tension know and wanted to make sure the store was open and someone would be able to help me. Drove over. Walked in to a vacuum demonstration which I assumed was a salesperson and customer. Waited ten minutes in line behind someone waiting to pay. It turns out it was the employee getting a demonstration from a salesman. She then checked out the other woman. I said I needed a screw for my machine and she said id have to leave it. I said I brought it because I dont know the part, I called ahead to make sure I could ger the screw. She said her mechanic wasnt there and asked for the model. Honestly, I was so beyond frustrated thay she hadn't even greeted me when I came in and that her vacuum mechanic told me to come over knowing they couldn't help me. I told her what she was and left. 0/10 for professionalism and convenience. Would not recommend.