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This place is AMAZING!!
Never thought this LV backpack could get cleaned .. this backpack was a mess .. long story, Paul was very helpful, and professional. Thank you ALL who saved this backpack!! It means so much !!
I would highly recommend… I live out of state , return time was impressive as well.
I rarely write reviews (mostly out of laziness), but this experience truly deserves all the praise. When my dog destroyed my Versace shoes, I was devastated and convinced they couldn’t be saved. After some research, I came across this business and reached out right away. Not only were they incredibly friendly and helpful, but they restored my shoes flawlessly. They mentioned they would do their best to match the heel color, yet the result was so perfect that I genuinely can’t tell which shoe was damaged unless I already knew. The color match is impeccable. I highly recommend their services. I’ve included before and after pics to showcase their remarkable craftsmanship.
I sent a Gucci tote in for a luxury purse spa treatment. I requested to have the leather trim replaced and new leather handles cut. To the tune of $600. The work is shoddy at best, particularly in the stitching of the handles (see photos.). They also replaced the original GUCCI silver hardware with yellow tone hardware. So now I have some silver hardware and some gold hardware on the same purse, which looked awful. Tony was gracious enough to have me send the purse back. He did replace the hardware so that it matched the other silver hardware, however nothing was done about the shoddy handles. I reached out to him again and included photos, which I’ve included in this review I never heard back from him. The stitching is sloppy and uneven. I could’ve had this done locally for much less. I’m very disappointed and I feel defrauded. I would not trust modern leather goods to repair a luxury item again.