General Parts Group

Really good customer service always gets me the parts I need

Straight up fraudulent, I have all the receipts, screenshots, emails, and outside diagnosis and verification that these guys are trying to strongarm companies in Oregon into paying for fake diagnostics and ordering thousands of dollars of unnecessary parts. Nobody wants to make waves but I say let’s go to court. We’re talking over $20k of attempted billing for something that was not even broken to begin with.

I have used this company for many years. They have always had an excellent level of service, great response times, many same day, and I appreciate their repairmen for communicating the cause for repair.

Could they get any greedier? The $300 deposit has no relationship to the charge, this is just to get your credit card number so they can gouge you. They charge for the time on th job, couple hundred dollars for travel, a couple hundred more for the 'service call' (in addition to the time charge) and then a couple hundred dollars for coming back. So the cost to diagnose and install a $200 part was over $900. I recommend you find another vendor.