Sharper Service Solutions

No Stars this is Horrible Service as well as Customer Service!!! We have had a technician named Jonathan come out and replace a drum in our Maytag washer that was damaged by a flooring installation company. The washer is worse now than ever. The original technician scratched up the top of the washer by placing his tools, keys, and parts on top scratching the grey surface. He kept doing the same thing after I told him he was scratching it. The drum cost is about $2300 which is very heavy and requires 2 people to do the job but they sent 1. The washer does not spin, backs up water inside and the solution has been to basically rebuild the entire... Read full review

The technician was super kind and respectful. Was very mindful of our home and even offered to take his shoes off when he saw shoes at the door. He went out of his way to keep me informed on what he was seeing and all our options. He answered every question I had. He was quickly in and out of the house and he cleaned up after himself. He even called us a few days later to ensure the dishwasher was working good again. Great communication and work. Would definitely recommend this company for repairs.

We had a 2-year warranty on our induction range we purchased through Costco. It broke in November 2025. The soonest Sharper Service could get a technician to us was several weeks away. We took the soonest appointment they had. In the meantime, we had no way to use our range or oven. The technician came as scheduled, but only used it as a diagnostic appointment to order parts, which he did. Then, we had to reschedule for another several weeks out. The day of the appointment, our technician called in sick and then we were rescheduled again.. for a few weeks out. Then, that appointment date came, and one of the technicians was out for a family e... Read full review

If I could give zero stars I would. Not only was the technician rude, he told me all parts to my dishwasher were discontinued and that someone would reach out to me to discuss a refund and how to return the parts that were ordered. Not only did no one reach out. The tech wrote that all parts had been replaced and dishwasher fixed. Here are photos of how he left my dishwasher. I am now in the process of fighting the charge with my credit card company. Biggest scam ever. I also informed LG (who hired Sharper) about this disaster.