peter trias
I purchased an Austin humidifier from this store a few years back. I recently called to purchase a new filter for the unit. I was told by the owner, that they were out of stock. I asked if I could order one from him. The reply was yes, and my contact info was taken. I then was told that it would probably take a week to get the filter, and I would receive a call on its arrival. I never got the call, so I called to check on my order. I as told it hasn’t come in yet, and they will call me when the supply of filters is available. The owner responding by telling me to just purchase the filter in line, said have a good day and rudely hung up the phone. I would highly recommend not ever doing business with this company. Based on that attitude and mindset doesn’t even warrant a nose star review. Poor judgement and attitude on the owners and sales persons part.
