SERVPRO of Ames

We are so thankful for these people! Our washing machine fill valve had stuck open and there was 3 inches of water in our finished basement. It was a Saturday evening, but they still answered the phone live! A crew showed up shortly and vacuumed all the water out of our carpeting, bringing powerful fans and dehumidifiers in thereafter. Everything dried completely over the course of three days, and our basement ended up looking brand new! No Repairs necessary whatsoever (Except Our washing machine). Communication was at a high level throughout, and staff was friendly all across the board. Highly recommend SERVPRO

Seriously superheroes. We had a basement flood and we're way out of our depth on cleanup. When Jill gave me a call as the project manager, I knew immediately I could trust her with my home. She was professional, understanding, and empathetic. The rest of the team was amazing. Even though the first call was late at night, everyone was eager to help and so nice. Daqwan, Thomas, and Francisco are such professionals and it shows in their work ethic, friendliness, and the service provided. This team is amazing!!!