Roberta
We had an issue with our washing machine, and Kyle was our service man. He was very professional and personable. He came twice once to fix it in the interim until the part came in and the final fix. The initial service call was scheduled within the same week. The final service was within a week and a half once the part was in. Kyle is a Service man that does not take shortcuts he does it the right way!!!! Rutland Appliances stands behind their products they sell.