Roof Medic

I had a tree fall on my house during a storm and reached out to Roof Medic during a really stressful moment. From the very first call, I immediately felt at ease after speaking with Benny he was kind, calm, and reassuring, which made a huge difference. Then Michael came out to assess the damage, and that’s when I truly knew I was in good hands. The entire team made the process incredibly easy and even communicated directly with my insurance company on my behalf, which took a massive weight off my shoulders. Everyone I worked with was extremely nice, professional, and accommodating. I also want to give a special shoutout to Aaron, who did a great job assisting with my gutter replacement everything was handled smoothly and with care.

I have been thinking about how to write this review for a while. We have a 20 year old house and the roof started leaking, so we needed a new roof. After looking around we went with the Roof Medic company – and man – that was the right decision. The roof here was old and not in good shape – and to get the approvals for the homeowners association took forever. Though out Aaron and all the people at the Roof Medic was amazing. They even offered to temporarily repair the roof just in case it rained. Fortunately – it did not! The overall experience was stellar – just one of the best companies I have dealt with in a long time. In the world of today - It is unfortunately rare anymore to find companies that actually care about their customers. However, the roof medic here is charlotte is a wonderful exception! We are very happy customers with nothing but praise for them and their work ethic. That is why I am writing this review – to let others know that sometimes you can actually find help and people that care when you need it. We recommend the Roof Medic to anyone – 10 starts out of 5 possible in our experience.