Major Appliance Parts

Called and spoke to a man named Dave over the phone. He found the park in stock and offered me a competitive price. Thanked him and said I'd be there within the hour. However when I got there the older gentleman behind the counter was rude to the point of insulting. If the business owner reads this stuff might not be a good idea to have him out front taking care of customers. My wife and I almost walked out but needed the part . Unless they reach out to apologise I will not be going back not will I advise anyone to.

Inspired by a coworker who fixed her own dryer I turned to YouTube to fix mine. I figured out how to take it apart and discovered I had a broken belt. It was late and I'm a busy person so I ordered the belt online figuring it would take me a while to get to a store and not knowing where to go anyway. Belt came in and I went back to YouTube. Got the drum off and realized more than just the belt was broken. In the meantime I had found out there was a local shop who sells parts. They didn't answer their phone Saturday afternoon so I went in Tuesday, May 24. I talked to the guy and he told me what I needed. He went in back to get parts and as he did he said "okay you need a belt and..." I told him I had a belt I bought online. He came back without getting the idler pulley I thought he was getting and said I should call eBay because they'll talk To you all day, don't you know. I left because he clearly didn't want to do business with me. I got home and looked at the chart that came with my belt and yes I definitely need an idler pulley. So this guy decided not to do business with me because I bought a part online and then he mocked me. I called another place and even though they were closing they put aside a part for me to pick up later this week. Lesson learned: sometimes it does not pay to shop local. Sometimes someone like the guy at Major Appliance Parts will get in a huff and belittle you rather than prove to you that you should have shopped them first. If they'd been kind to me they would have had a customer for life. Now I'll just keep buying stuff online and at major chains when I need repair parts because the local proprietor is a jerk.