Jenna Tompkins
I called for a quote on my oven and asked a simple question of whether or not he still charges a fee if he cannot fix my oven and it needs to be replaced. Some repair places do that, just was wondering. He replied “what do you think I work for free lady!? I have bills to pay. I said I understand I was just wondering that’s all. He became so angry and rude. He was condescending and belligerent. Either I called him on a really bad day or he just doesn’t know how to deal with customers. Worst customer service experience I’ve ever encountered.
