Fix And GO NY - Cell Phone and Computer Repair

Yesterday, I dropped my phone on the concrete and even though it didn't shatter when I picked it up the screen was broken. Called ahead and asked if they can fix it and he told me that they had the part in stock. Showed up to the shop and asked for Joseph and he fixed it in an hour. He even installed a new glass screen protector for a little bit extra and now my phone is bulletproof thanks to him! Highly recommend this place for repairs.

I was so pleased and impressed with my recent Samsung phone battery replacement and interaction at Fix It and Go electronics repair, on East 62nd Street off Lexington Avenue. It was especially refreshing to deal with this small single store's two young, extremely knowledgeable business owners/managers, who were courteous, prompt and communicative, seem to stock many parts needed (including for older models), and charge fair prices for the excellent service I received. While I was there, I overheard one of the guys offering kind, honest do-it-yourself advice to someone who would almost certainly have encountered a far more profit-centered response at any other repair location. At a time when receiving good customer service from competent humans has become a rare event, this small shop (with a narrow but wheelchair-accessible entrance) turned what had become a pain-in-the-rear but increasingly necessary errand into a pleasant, efficient experience. I am happy to recommend Fix It and Go to everyone needing fair, skilled phone, tablet and other device repair and advice. Let's support small businesses, like this gem!

My friends and I travelled to NY a couple weeks ago and I promised I would write a review for 11 STARS. When my friend dropped her phone and the screen cracked in half, Youssef was incredibly helpful in providing options for an overnight fix. We came 15 minutes just before closing, but Youssef was very patient and careful in providindg a screen of high quality. Can't recommend Youssef enough, if I'm ever back in NY and have phone issues, I know where to go!