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Jewelry Repair Service businesses and related repair services are available around Reno, NV.
Five Star Jewelry & Watch Repair is listed as a Jewelry Repair Service serving Reno, Nevada. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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This is my first time giving a review. Don’t think it’s necessary to waste my time doing so but for this certain Shop do not take your stuff in for repairs. I took a necklace for repair Was charged $40-$60. I would expect for them to do a good job for that price. I’m going to put a picture of my necklace what they did and I’m gonna put a picture of my bracelet, what I was expecting to get. as you can see on my necklace is not welded. I could have gone and bought a cheap necklace somewhere and replaced it myself at home. Necklace fell apart after a week or so!!!!! Took it in to try and get it repaired and was charging me another $45 dollars He... This is my first time giving a review. Don’t think it’s necessary to waste my time doing so but for this certain Shop do not take your stuff in for repairs. I took a necklace for repair Was charged $40-$60. I would expect for them to do a good job for that price. I’m going to put a picture of my necklace what they did and I’m gonna put a picture of my bracelet, what I was expecting to get. as you can see on my necklace is not welded. I could have gone and bought a cheap necklace somewhere and replaced it myself at home. Necklace fell apart after a week or so!!!!! Took it in to try and get it repaired and was charging me another $45 dollars He also said if he would’ve done that job. It would have not came apart. Clearly he doesn’t know what he’s doing because he repaired it once. I wouldn’t have called a repair cause fell apart after a week.
I bought a used 2021 Breitling Superocean to celebrate one year sober. Not only is it special for that reason, but it's also my first "big boy" watch. Unfortunately I felt the rotor was making a funny noise and the crown felt a bit gritty when winding. I fretted and stressed then took it to 5 star after they were recommended to me by DeVons jewelers on S Virginia. I live 3.5 hours from Reno so this was a big deal to get this right the first time. Anyway, I met Jim and he took the time to speak to me about the watch and the movement and didn't hesitate to do a quick diagnostic right then. He reported the rotor bearing was bad. I paid for a... I bought a used 2021 Breitling Superocean to celebrate one year sober. Not only is it special for that reason, but it's also my first "big boy" watch. Unfortunately I felt the rotor was making a funny noise and the crown felt a bit gritty when winding. I fretted and stressed then took it to 5 star after they were recommended to me by DeVons jewelers on S Virginia. I live 3.5 hours from Reno so this was a big deal to get this right the first time. Anyway, I met Jim and he took the time to speak to me about the watch and the movement and didn't hesitate to do a quick diagnostic right then. He reported the rotor bearing was bad. I paid for a replacement rotor bearing and a complete movement service. Jim gave me a very good price due to my profession and we chatted a bit about other interests. I told him I needed it back by a certain date if possible and he said he would try. Every time I emailed Jim, he replied and was easy to communicate with from afar while I waited. He answered all my questions regarding the movement. I was also able to get my watch back in time for my sober anniversary! Everything seemed to be working good, and it was keeping time at less than +2 sec/day. About a week later while flying abroad, I noticed the watch was suddenly running 9 seconds fast! I was dismayed as it is COSC certified. After I got home I emailed Jim and he said it would be covered under his service guarantee and to bring it in. It took a couple months to get back over there but when I did, Jim came out and spoke to me in person and inspected and demagnetized my watch for no charge. It's currently running at +/- 0 sec a day after 4 days. He didn't charge a dime and also gave me a couple spring bars for free. I would recommend this shop and believe Jim is the real deal.
Jim was incredibly helpful changing the battery of my watch and noticing that the inside needed cleaning. I appreciate his professionalism and expertise. Very fair prices and customer service. I highly recommend Five Star Jewelry & Watch Repair.
Five Star Jewelry delivers superior service. I brought in a necklace that needed a jump ring. They fixed it quickly and cleaned it up beautifully. My mother bought the necklace for me at a young age and I’m now able to wear it again. It has a very special meaning to me. Thank you very much.
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