Christian Brothers Automotive Amarillo

These guys are AWESOME! Exceptionally wonderful service. Professional, super nice, and were especially accomodating to my frantic situation where I ran into car trouble while driving across the country, and was on very limited time. I can't thank these guys enough, seriously. Also, the facility itself is so nice. Not what you'd expect from an automotive place. Comfy living room-style waiting area. Shuttle driver ready to take you where you need to go. Nice bathroom with a baby changing station-- WHAT? If you're gonna break down and need help somewhere near Amarillo, don't ask questions, just go straight to these guys.

Over all my onion is not great because I scheduled an appointment for 1:00pm. They did not pull my vehicle in until about 4:00pm. Why would you allow someone to make an appointment and plan their day around that to keep the vehicle for 4 hours when it should have been close to a maybe 30 minute job. All I needed was an oil change. Also again appointment made for 1:00pm, and when I got there I was informed that from 1:00pm to 2:00pm is when all the techs take their lunches. Again why would you let someone make an appointment at those times. I would like to add the customer service was good, but no point in making an appointment to keep my vehicle for 4 hours!! Yes they have a shuttle but they aren't gonna shuttle me around all day so I was left with no vehicle.

Never fun to take a vehicle in for an oil change and an inspection and wind up paying $1500, but I figured it needed some work. My sense is that the recommended service was reasonable and the system they use makes it very easy to pick and choose what actually gets done. Ended up having the brake lines flushed, front brake pads and rotors replaced, front shocks replaced, as well as the oil change. Definitely handles better now. The shuttle service was a very nice touch. The price was on the high side, especially for the shocks. They refused to turn the rotors and insisted on installing new ones. Overall, I felt like the price was high but at least the service was good as well as competent. Often that's a reasonable tradeoff.