Cathie Adams
They are very fast and efficient, and the price was very good. They are wonderful people to work with. I will be returning to get more rooms in my house carpeted.
Carpet World Amarillo offers pipe repair, flooring repair, furniture repair, and upholstery repair in Amarillo.
Carpet World Amarillo offers pipe repair, flooring repair, furniture repair, and upholstery repair in Amarillo.
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4 public reviews
They are very fast and efficient, and the price was very good. They are wonderful people to work with. I will be returning to get more rooms in my house carpeted.
I've never posted a review like this before, but felt the need to warn others. Four years later, my LVP flooring is completely ruined and coming up at the seams quite literally. I brought the installation issues to management's attention within 9-10 months of the install date to try to get a remedy in place. This is when the issue first started appearing, and has only continued since. Carpet World sent their own contractor out to review who agreed the installation was the issue. He said it was the worst installation they he'd seen to date. However, the final contractor that Jason (owner) brought out said it was water damage. This was after Tony (2nd contractor who did the install) came out and found many, many issues that ultimately he was responsible for as the installer. It seemed interesting that the story changed from there. There has been no evidence of water leaks anywhere in the house after paying multiple plumbers and getting foundation companies out to review. Even the manufacturer said it was a faulty install and we should take Carpet World to small claims court. Lots of heartache and money later, we will be replacing the flooring we spent nearly 20k to install just a short time ago. This is no small feat and quite a burden on our family. The initial investment should have lasted us much longer than 4 years. It makes me quite nauseous honestly to think of the thousands of dollars we entrusted to you that are now wasted. They told me nearly 2 years ago they were looking into a solution and would be in touch... I never heard back.
Had a small project we were needing help with to help one of our handicap customers and Jason hooked us up with such generosity, professionalism, and kindness. The Lord worked through these people this Thanksgiving holiday, and we are more than thankful for them!
We could not be happier or more grateful for the beautiful flooring y’all installed in our rent property! … Everyone is so kind and professional! We won’t use anyone else for our flooring needs!