Broussard Appliance Service

I am an elderly person and it is my opinion that this company took advantage of me because I am an elderly woman. I was forced by Whirlpool to use this repair service for a refrigerator that was failing to cool intermittently. Broussard charged me a service fee and for their travel gas to send a technician to just “diagnose” the problem. They “diagnosed” a “control panel board”, the most expensive repair on any refrigerator other than a compressor. It took almost 2 months to get the part in and to schedule the replacement installation. They took the old part with them when they left without asking if they could have it. The refrigerator f... Read full review

My Viking gas oven stopped heating. I called two different repair services who came to my house, spent time working on the problem. They charged me for the “repair” and left. Sadly the gas oven still did not work. I finally called Broussard’s Appliance Repair and the service man found I had a cracked part in the oven. While he was here he called in the order for the replacement parts. It is an old stove, maybe over 20 years old, that was in the house when we bought it two years ago. I’m pleased he was able to acquire the parts for this older appliance. When the parts arrived, the repair was completed and my oven now is working very well. I wi... Read full review

The Service Technician arrived on time and was very thorough. Unfortunately the problem was more expensive than a simple fix. I would reach out to them again if problems persist with my new machine.