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Appliance Repair Service businesses and related repair services are available around Metairie, LA.
Bonneval's Discount Appliances is listed as a Used Appliance Store serving Metairie, Louisiana. Contact this business for reliable local service, appointment requests, directions, reviews, photos, and profile details.
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Nice appliances , reasonably priced and nice staff. I purchased here before ten years ago and yes my used gas dryer lasted ten years. They also stand behind their work in rebuilds. They deliver and hook up for a low price compared to others.
Used appliances are a tricky bunch. I've bought NEW and OLD and if I can get 5 years from either one -- great. Hopefully $350 for a used washer here (that is probably 5 years old) will last another 5 years (***only got it 8 months). The new one I had lasted 3-5 years (for $550) and decided to use this one from Bonneval. He gave me a 3 month warranty, BUT if it fails, I have to bring it back. So the people who have had issues (1-star reviews), I think bringing it back totally stinks but that might be the wiser of options rather than relying on them sending a tech. Again, these are USED appliances that broke/wore out early in its career. ***... Used appliances are a tricky bunch. I've bought NEW and OLD and if I can get 5 years from either one -- great. Hopefully $350 for a used washer here (that is probably 5 years old) will last another 5 years (***only got it 8 months). The new one I had lasted 3-5 years (for $550) and decided to use this one from Bonneval. He gave me a 3 month warranty, BUT if it fails, I have to bring it back. So the people who have had issues (1-star reviews), I think bringing it back totally stinks but that might be the wiser of options rather than relying on them sending a tech. Again, these are USED appliances that broke/wore out early in its career. ***After 8 months: a) I've replaced water inlet valve ($25 part) after 3-4 months b/c it was leaking very slowly (worn gasket). b) Then 4 months later, it didn't spin dry well (Jan 2026). So I checked at the bottom, and found a broken speed sensor ($15) and worn washer belt ($25) that lost about 30% of the material. (Thank God for YouTube bc it took me 5 minutes to figure out speed sensor and another 15 minutes to put on the new belt later.) c) A week later, the tenant said it magically turned on in the middle of the night (Jan 2026). I googled that: it can be fixed by: resetting it (which I did the week before), finding a fried capacitor (few dollars), or changing out the entire board ($100-300)...I decided to get another washer for the time being. I think it washes still but didn't want to troubleshoot the electric issue on a re-USED washer -- that has been repaired by them & then by me, twice. 3rd time by me? I'm gonna think about it. I could bring it in and they fix it for $100 or $300 but it's based on the issue. That means I have to unload, move, and bring it in. The most difficult? My house has 6 steps and it's heavy enough to make it feel like I am scaling the Himalayas w/ those 6 steps.
Be aware of this company. If you happen to get an appliance that works, you will be one of the lucky ones. We bought a dryer for 384. 5 days before the warranty ended our dryer broke. This is where the fun began. First, they tried to blame it on our design of our laundry room. My husband had this house since 2005 and we have always had a dryer that worked with no problems. Tony finally agrees to send someone out and fix it. After numerous calls and a few days later, a repair man finally comes out. He takes the dryer apart and saids it’s the timer. He said he would check with Tony to see if we can get another dryer. The repair guy calls... Be aware of this company. If you happen to get an appliance that works, you will be one of the lucky ones. We bought a dryer for 384. 5 days before the warranty ended our dryer broke. This is where the fun began. First, they tried to blame it on our design of our laundry room. My husband had this house since 2005 and we have always had a dryer that worked with no problems. Tony finally agrees to send someone out and fix it. After numerous calls and a few days later, a repair man finally comes out. He takes the dryer apart and saids it’s the timer. He said he would check with Tony to see if we can get another dryer. The repair guy calls after he left because he accidentally left his hat and needs to come by to get it. When he stops by he informed us that they will be repairing the dryer instead and saids he will he back. He never does come back. My husband calls the next day and they say they will be by again to repair the dryer and he waits the whole day and they never show up. This goes on for a couple of days until they inform us that they are going to bring us another dryer instead. They finally show up with a different dryer that was old and dirty. My husband seen it in their shop and was told it was selling for 240. We refused it as it was not an even exchange. They take our dryer back and say they will fix it at the shop. Again, we call every day with no calls back. Finally, they show up at the door with our dryer around Monday. By this time, my husband and I already realize that we lost our money. We already know this dryer will not last. You just get a feeling about these things. By Saturday, 2-22-25 the dryer is not getting hot. Now, I do not have the time or the patience to continue to deal with Bonneval’s Discount. It has been a total nightmare and I will not spend my time and energy on this place any more. We will be throwing this dryer out (yes, it is that bad) and buying a new one. As long as your appliance works all is good, BUT if you happen to get a bad one, as I can see there are a few from the other reviews, you will be out of your hard earned money. Do yourself a favor and buy new or from an individual. Do not bother with this company.
-10 stars- I walked into Bonneval’s expecting to browse a few used machines, maybe get pointed in the right direction. Instead, I walked out with a top-tier electric washer and dryer set at a price that genuinely surprised me. The value here is real. From the first conversation to the final handshake, the entire experience was streamlined and professional. They didn’t upsell, they didn’t waste my time, and they didn’t play games. They listened to what I needed, showed me exactly what matched that need, and made the decision easy. Delivery was where they really proved their operational excellence. The team showed up on time, installed every... -10 stars- I walked into Bonneval’s expecting to browse a few used machines, maybe get pointed in the right direction. Instead, I walked out with a top-tier electric washer and dryer set at a price that genuinely surprised me. The value here is real. From the first conversation to the final handshake, the entire experience was streamlined and professional. They didn’t upsell, they didn’t waste my time, and they didn’t play games. They listened to what I needed, showed me exactly what matched that need, and made the decision easy. Delivery was where they really proved their operational excellence. The team showed up on time, installed everything flawlessly, verified every connection, and made sure I understood the setup before they left. Not a single hiccup. Zero drama. Just clean execution. The delivery guy himself was outstanding — respectful, efficient, and clearly good at what he does. I tipped him, and honestly, I wish I had ten times that amount on me because he earned every bit of it. In a world where customer service feels like an afterthought, this place still gets the fundamentals right. Strong recommendation from me. If you need a washer or dryer and want solid value without the corporate runaround, this is the spot.
I used this place for multiple appliances in the past and was very happy. Every appliance looked brand new, I never had any issues with any of them, and they were easy to work with. But that was 10-20 years ago and I'm guessing the original owner has retired or sold the business. This time was a nightmare. I don't want to spend an hour on this review so I'll sum it up. Difficult to schedule with. Arrived and then told me they would have to go back to the shop to fix something "real quick", didn't return for hours. After I rearranged my schedule to accommodation them because it would "only take 15 minutes." Back panel put on wrong and no an... I used this place for multiple appliances in the past and was very happy. Every appliance looked brand new, I never had any issues with any of them, and they were easy to work with. But that was 10-20 years ago and I'm guessing the original owner has retired or sold the business. This time was a nightmare. I don't want to spend an hour on this review so I'll sum it up. Difficult to schedule with. Arrived and then told me they would have to go back to the shop to fix something "real quick", didn't return for hours. After I rearranged my schedule to accommodation them because it would "only take 15 minutes." Back panel put on wrong and no anchors on the screws Dirty Bad paint job covering large rust patches Didn't respond for weeks when I told them it was squealing on the spin cycle then told my landlord that I was the one not responding to them Finally agreed to come repair it then upon arrival told me they would instead be swapping it out Replaced a high end Whirlpool with a bare bones Roper Told me I "didn't need to use the delicate cycle" New machine also squealing even though I was running it without clothes just to clean it. Generally condicending Listen to the bad reviews. I believe any recent good ones are fake. Sucks such a great place has gone downhill but you're better off trying your luck on Marketplace. (Just make sure you're not buying from them because I saw both of mine on there before I got them.)
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