Window Depot USA of The Triad

Window Depot of the Triad replaced all 18 windows in our home with Provia Endure windows with fineline technology. Owner Rich was exceptionally informative during his initial visit and patient to answer the numerous questions I sent in the weeks following. I most appreciated his communication throughout the process. Ricky, Cameron, and Brian were top notch, experienced installers. While on site they were there to work, were friendly and were very respectful of our home. Dave was equally professional when he came to inspect each window after install. He ensured we knew how to operate the windows and helped us register for the warranty. Melissa was pleasant to speak with and responsive to communication. Shopping for windows was a long, arduous process. Window Depot was the 4th company we had out to our home for an estimate and an obvious choice for our project. Everyone was professional from beginning to the end of the process. The company sells a quality product without high pressure sales tactics.

Rich and his crew were fantastic. The first appointment for an estimate was amazing. Rich was the only company that appreciated our need to shop and compare companies and products. We were kept informed when an unexpected delay happened and the install was so quick. Our home is older and we worried the fit would be a problem. Nope, Brian installed the door quickly and was cleaning up before we realized he was finished .The inspection and filing of the warranty was quick and also efficient. We are already planning and saving for our next project. Thank you for our beautiful front door!