TS Conard, Inc. Technology Solutions

TS Conard saved the day! Recently, a large portion of our database was discovered missing when trying to fix a problem with our main software provider. TS Conard immediately put one of their tier 3 techs on the issue, Mark, to work with me and our software support team. An outside vendor had been working with TS Conard to resolve an issue with their program we were having, and, in the process, files were deleted. If we had not been utilizing DATTO, as additional backup, we would not have been able to restore the missing data. Not only did TS Conard get our files restored, but Mark also made sure that the software support stayed on top of the issue through the weekend to make sure everything was ready for Monday morning. As if that was not enough, Mark discovered that the outside vendor had a Log4j file in their program, which is listed as a high vulnerability file. The vendor services were immediately canceled, and TS Conard made sure all of their files were removed from our system. I cannot thank TS Conard and their crew, enough for all the work they did, especially in the time period, Thursday to Saturday, to make sure our office was ready to see patients on Monday morning! ROCKSTARS every one of them!!! Sherry Morton, Chief Operations Officer, Bob Ruwwe Jr., DDS, PC

Highly-skilled and knowledgeable team of IT professionals who provide excellent service covering a wide range of hardware and software systems. TS Conard is a great resource for services such as technology upgrades, local and remote backups, disaster recovery solutions, network security, network monitoring, computer maintenance, and user education. Their team is responsive and helpful. They have been able to solve every problem I have thrown at them ... and they haven't all been easy. TS Conard is the best all-around managed services company we have worked with to date and I truly believe they are genuinely interested in our IT fitness and security and the overall success of our business.

This team is a great group of Technical Experts. We truly appreciate all their help in keeping our computers running, our network at peace and our disaster recovery on point - should there ever be a need. Probably the least expensive form of insurance we have. Knowing that if there is ever a database/server failure that they will be able to have us up and running with all of our data in just a few minutes is a huge stress relief.