Tim’s Autoworks

We dropped our truck off on 01/05/26. We believe the cam and lifters are bad. By 01/08/26 we had not heard anything. Called and was told it had been driven and that it was a valve train issue and it would need to be torn down to investigate. We were told work would begin on 01/12/26. The truck was parked and never moved again. By 01/14/26 we went and picked the truck up as no work was being done, and the truck is a daily driver. Went in, asked for the key and the key was silently handed over. Not one word. If something came up that had to be addressed, that’s fine! But communication is key when owning a small business. Countless calls were made on numerous days with no answer/call back. Will not be recommending any business be sent this way. Also, there is a dent in the passenger back door where someone hit it and we were not informed.

I have waited a while to post this but it needs to be said. Had a clutch pressure plate replaced, they said they was not sure if that was the problem, but changed it anyway. Called 2 days later said it was fixed. Picked it up, drive great, 5 hrs later, same problem. Had to have towed again, they said they could change it again but would be full charge again, over 400$. And not sure if that would fix it again. Went to another place. Found issue and was fixed and running since. Also Tim will never answer or call back. Also no receipt. Terrible place. Also In response to your reply, you have me confused with someone else apparently, because that was my first time using you and my last. I used to go there all the time years ago when Norman owned it, but you will not see me there again

I just want to let Tim know of how awesome of a business owner he is!! Me and my boyfriend was on our way to a Mini Truck show which is known as the Sparks Show in Pigeon Forge! The carrier bearing went out on our way out of Kinsgport and my feller called Tim and he worked us right in, that was such a life savor for he and I.. He was real reasonable in his prices! He also worked on our truck weeks prior to that and replaced the shocks and done an amazing job then too!! I really don't know of anyone around who can beat em!! Keep up the great work Tim!! 💪🏻