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Pipe Repair
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Oven Repair
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Fireplace Repair
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We had a wonderful experience at the store. They had a wide variety of gas fireplace inserts and did a great job of explaining the differences. We’ve been using the one we selected for over a year now, we have it on just about every morning and it is very enjoyable! They were even able to recommend an installer to run the gas pipe and install the insert! They did a fantastic job also!
They cleaned my fireplace with gas logs. It was amazing. And they checked everything out. No leaks. I’m good to go. I was so happy with their work and I felt confident going into this expected big snow..
We bought a house 10 years ago that had a gas fire place. Three weeks ago the firebox insert broke apart and fell on the gas logs while the fireplace was on. We needed a replacement. We contacted Southern Hearth and Grills. Emily T, the manager, worked with us to get a new insert and helped us find a general contractor who removed the old insert. The result was outstanding. Even better, the project came out on time and on cost. When the cold weather hit, our house was very warm. Southern Hearth and Grills stands by their work and their product. Well done Emily and thank you. Tom B///
We moved into a house that hadn’t had a working gas fireplace for a long time ...the fire wouldn’t start at all. We brought the unit to Southern Hearth and, honestly, we were impressed. They really know their stuff. They identified the problem almost immediately and found that our system was clogged. Maggie will forget more about fireplaces than I'd ever be able to learn lol. They have a great selection for new units as well. We’ll be coming back here for anything fireplace-related in the future. Highly recommend.
Since I live over an hour away from the store, I called and spoke with Maggie and gave her the dimensions of my masonry fireplace to fit it for a wood stove. She was amazing. We emailed she gave me options. After deciding the stove I wanted, we discussed price. A month later I emailed her again and told her I was ready to put the deposit down and have it installed. It was seamless. The easiest purchase and installation ever. There were no hidden fees ,no additional prices ,the gentleman who came out for the installation were beyond wonderful. They explained everything to me and they listen to my questions and concerns, and after everything was done, the area was cleaned up. The best purchase I’ve made is to have an aspen C3 Vermont castings woodstove. This is truly a company that cares about their customers.