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Pipe Repair
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HVAC Maintenance
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Whole House Surge Protection
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I requested a second opinion on an HVAC issue and I’m really glad I did. The technician who came out was excellent. He took the time to thoroughly inspect the system and clearly explain what was actually going on.
Another company had previously tried to recommend a much more expensive repair, but this technician showed me the real issue and it was actually the complete opposite of what I had been told before. His honesty and transparency saved me a significant amount of money.
You can tell he has years of experience and truly understands his craft. He explained everything in a way that made sense and never tried to upsell or push unnecessary work.
I really appreciate the integrity and professionalism he showed. It’s rare to find technicians who are both knowledgeable and honest, and I’m very grateful for the service I received.
Shout out to Kaymon from Blake Brothers for doing a great job with our home water heater install! He was personable, a cheerful worker on the job, and great around our six young (but well behaved) children who were eager observers... not the easiest work situation perhaps for some!
Kaymon had just completed another job for us with a new water pipe to the house after having a leak with the original galvanized pipe, which had to be disconnected and bypassed. In the case of the water heater, it was time to replace the 26-year old one, but we also needed it moved from the closet beneath the stairs to the garage on the other side of the wall. The job was cleanly done in a timely manner, and Kaymon even took time to show the older kids the various steps as he went. My wife considered it a part of their homeschooling curriculum: a field trip at home!
Kaymon offered his input regarding choice of water heater, given our requirements, and notified us of a TVA rebate currently running through early 2026 for a new combo heater/compressor technology (called a heat pump water heater), which will help save on energy usage. He was knowledgeable about the benefits and manufacturer, and even went to bat for us when the manufacturer said they were out of stock and unable to ship without an additional charge (Mfr rep apparently had guaranteed Blake Bros availability before we requested one). He successfully pushed to get us a free upgrade (same capacity as desired, 65gal) with a Wi-Fi capable unit after the Mfr said there were no units available of the model we ordered, and made sure no additional cost was passed onto us.
Additionally, after the work we had done with both jobs, Kaymon was able to get us a discount with Blake Brothers with a one-year warranty thrown in and applied with the financing we elected to do, which was competitive as a construction type loan with no collateral required. Overall, highly recommend!
John Patterson was a pleasure to work with. He was thoroughly educated about his work and super nice. He took good care of our issue and we will definitely use this company again. Thanks Blake Bros! Highly recommend, communicate was top tier. We also worked with Aaron Johnson on this project and he was also amazing! Never complained and always answered when we called. Great team in the Blake Bros company.