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The contractor Johnny was the best contractor I’ve ever worked with. Super professional, very nice, and got the job done fast. He also took the time and made sure to explain every detail and everything they would be doing. I would highly recommend.
Was given the information that all I would have to do to start services is to set up a payment plan, then was told weeks later that they’re requiring a 50% deposit in order to start the work. Was told the payments would be around $400, and that was doable. But they then turned around asking for twelve thousand in order to start anything at all. Super misleading company, not helpful.
Bree and I believe his name is Chris, came in this hot weather and crawled under my house to remove insulation. Not once did they complain about anything. They put on the protective suits and respirators went in like MMA fighters! I was truly amazed at they're work ethics and drive. These two workers are golden. I hope the boss realizes how good they are. Very pleased. An update to this review. I was told that they would not be replacing the insulation they took out because they are shorthanded. In my opinion, you don't pull out somebody's insulation and not replace it, especially with the weather getting colder in the mornings. I signed the contract, so I'm hoping when he doesn't get paid, he realizes that you don't do this to people.
There was smoke damage to our house due to the local wildfires. The
Servpro team came out right away allowing us to get back into our home
in a timely manner.
The crew on the job, Zach, Nick, Liz & Christina were prompt and
professional throughout the whole process and explained everything
very well. Thank you again for all your help!!