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Hvac Contractor businesses and related repair services are available around Rock Hill, SC.
3.7Rating
3Reviews
2Photos
11Services
About this business
Reid Heating & Air is an HVAC business serving Rock Hill, SC, and surrounding areas including Lancaster and Fort Mill. Reid Heating & Air provides comprehensive HVAC services including repair, installation, upgrade, and replacement for both residential and commercial properties. Reid Heating & Air also offers specialized services such as air duct cleaning, indoor air quality solutions, sheet metal fabrication, and air duct sealing. With over 30 years of local operation, Reid Heating & Air focuses on dependable and friendly service to maintain year-round comfort for customers. The business is a Rheem dealer and emphasizes reliable HVAC solutions tailored to each property’s needs.
Hvac Contractor
Services
Services and categories listed for this business.
Hvac Contractor
HVAC Repair Service
New HVAC Installation
HVAC Upgrade and Replacement
Commercial HVAC Services
Air Conditioning Services
Heating Services
Indoor Air Quality Specialists
Sheet Metal Fabrication
Air Duct Cleaning Service
Air Duct Sealing
Photos
Location
Address and directions for this business.
Questions & answers
Helpful answers
Quick answers from this business profile.
What types of HVAC repair services does Reid Heating & Air offer? +
Reid Heating & Air offers HVAC repair services including air conditioning repair, heating repair, furnace repair, and emergency HVAC repair for residential and commercial properties.
Does Reid Heating & Air provide commercial HVAC services? +
Yes, Reid Heating & Air provides commercial HVAC services including installation, repair, preventive maintenance, and solutions for heating and cooling systems in business properties.
What indoor air quality services are available? +
Reid Heating & Air offers indoor air quality services such as air duct cleaning, air duct sealing, and other solutions to improve air quality inside homes and businesses.
Is Reid Heating & Air a local company? +
Yes, Reid Heating & Air is locally owned and operated with over 30 years of experience serving Rock Hill, SC, and nearby areas including Lancaster and Fort Mill.
Does Reid Heating & Air offer HVAC installation services? +
Yes, Reid Heating & Air provides new HVAC installation services for residential and commercial customers, including system upgrades and replacements.
Reviews
3.7
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3 reviews
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Theresa Byerly
Dec 24, 2025
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1.0
12-5-25 technicians arrived to service my heat. They broke my water spicket and water was spraying everywhere. We turned the water off to the house and I was told they cleaned my coils and called a plumber whom would be by 10am 12-6-25 Saturday and asked for a towel. My mother in law suite was flooded with the damaged they caused. On Sat the first technician showed said he was waiting for the guy. I was in my house and I noticed the water was back on. I went outside to see two Reid HVAC techintians and no plumber like I was told and they cut a hole in my house and soldered off the spigot and put a cap on. You can see the burnt marks where th... 12-5-25 technicians arrived to service my heat. They broke my water spicket and water was spraying everywhere. We turned the water off to the house and I was told they cleaned my coils and called a plumber whom would be by 10am 12-6-25 Saturday and asked for a towel. My mother in law suite was flooded with the damaged they caused. On Sat the first technician showed said he was waiting for the guy. I was in my house and I noticed the water was back on. I went outside to see two Reid HVAC techintians and no plumber like I was told and they cut a hole in my house and soldered off the spigot and put a cap on. You can see the burnt marks where they could have set my house on fire, I WAS NEVER ASKED IF THIS WAS OK!! It was just done. I have a hole in my house and no spigot and in the mother in law suite you can see water coming up between the floor boards. I had no clue if they cracked the pipe in the wall and that is where the water was floating in my house??? I wanted the water off; in fear of more damage being done. I wanted a plumber to put a spigot on, water restored, and heat. The technician told me Monday they would get a plumber and looked at replacing my whole HVAC unit. Monday 12-8-25 I called American Home Shield at 2pm about the damage I called about on Fri and sat; was told they would fix it today and I have heard nothing. The representative called the company, spoke to the office manager who said they were aware of the damage and have called a plumber and are waiting to hear when my appointment was and to give them 24 hrs and they would call me about my appointment time. Tuesday 12-9-25, no phone call. Wednesday 12-10-25 I called AHS and they informed me Reid had sent them a memo stating they acknowledge they did damage and sent out an employee technician on Tuesday 12-9-25. Who put a cap on but the technician said they are not responsible b/c I had old pipes. It does not matter if my pipes are 7 days old or 300 yrs old. Reid was there to fix my heat; the HVAC; not mess with my pipes and in doing so they broke my spicket. Thursday 12-11-25, I called AHS and this representative called Reid and spoke to the owner Chris. Who stated, yes we broke the spigot but we put a cap on it. If the owner wants a spicket she can call a contractor. 7 days now with no water or heat, temperature in the 30's. I have a hole in my house and no spigot, temperature dropped into the 20s Sunday 12-14. How am I supposed to protect my pipes?? You cannot pay me to allow this company to set foot on my property, so they can damage, steal from me by cheating me. They have exhibited gross negligence. Terrible customer service, inexperienced technicians. Bad service needs. Slow response time. They told me they cleaned my coils and that I needed a new unit (which took 7 days to submit issues to insurance) my cost 1700$ with insurance, I called Pender Heat. I needed a new controller and freon. 550$ and heat that same day. Pictures include spicket damage, lost screws, dirty coils, lost cap, and they are not credited by BBB.
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Geni Theriault
Jan 29, 2026
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5.0
Cooper was my service specialist. He went above and beyond for me! He spent a couple hours diagnosing and resolving the issue with my furnace. As a Veteran on a fixed income, I truly appreciated how thorough and friendly he was. Highly recommended. Thank you so much, Cooper!
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Antje Shaheed
Dec 5, 2025
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5.0
I had to have my unit serviced that was installed in July 2025, now I’m giving 5 stars ONLY because the technician Cam and his partner that came out this week and today 12/05/25 have been the best and was very knowledgeable. He knew what was wrong and what he said he did. My beginning experience was definitely a different experience with Cam. Thank you Cam for your service and getting me so fixed up.
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