Comfort Systems of York County

Been struggling with my builder-provided unit for over a decade, finally decided to bite the bullet and upgrade. Shopped around before coming to Comfort - wow, wish I went to them first! Nick, their GM, actually came out to my house to do an assessment. The man could teach a college course on hvac systems - he answered all my questions I had about why my heat pump wasn't working efficiently, why my bill was so high, what improvements I could make and more. He thoroughly inspected my system, was able to point out exactly what was going on (a combination of just a cheap system, inefficient setup where the outdoor unit didn't meet the needs of the house) and gave me 7 systems to compare, and talked through them. There wasn't any pressure, he sent it all online and in writing so it wasn't just hearsay, was very honest about the cost vs value. I ended up with a Moovair Heat+ model - for Charlotte, this is more than adequate to keep the house warm even below freezing without that emergency heat - something I didn't even know was possible! Plus, the concept of variable speeds for blowing the air, so it's not all or nothing? FANTASTIC. Payment was quick and painless online through their system and they had the system ready for me and installed it the next week. Nick, Leslie and Jordan all coordinated to remove my old unit efficiently and didn't cut corners, even when they could have. The indoor blower was installed before the walls were built around it, and they took their time dismantling it so they didn't wreck my walls and doors. They were dilligent and careful with the new system. They did have to call the manufacturer's support line to troubleshoot the blower portion - the unit had a bad transformer, but it was easily replaced. They were honest about what they were doing when I asked (just me being curious), were curteous and considerate with the animals I had in my home (I have two cats that like to check things out and/or escape), and were cordial with my kids as well. They CLEANED UP after they were done, too! I am truly and completely impressed with how friendly, knowledgeable and patient they were with me through this whole process, and their pricing was fantastic compared to other HVAC services in the area. Highly recommend, thank you guys so much!

“Hello there.” Much like a Jedi answering the call of the Force, Nick Pope, from Comfort Systems of York County arrived promptly and precisely when promised. From the moment he entered our home, it was clear he was well-trained in the ways of his craft. He was friendly, respectful, and patient, explaining each step with the calm confidence of one who truly knows his trade. The work was done efficiently and with great care, restoring balance and comfort to our home as surely as the Force brings balance to the galaxy. If you are seeking service you can trust, I can say with certainty: these are the technicians you’re looking for. May Comfort Systems of York County be with you — always.

We recently lost our long time HVAC person when they retired. We were not sure who to call but sure enough, during the ice storm we had a problem with one of our units. We went on recommendations by our neighbors and called Comfort Systems of York County. A human, not a voicemail, answered the phone and was super helpful, within a few minutes we got a call back from a technician, Nick Pope who said he was on the way to help. Nick did a quick diagnostic check of our unit, found the issue and made a super fast repair. These folks are top notch! The fee for repair was fair, the service was fast, and they could not have been more friendly and helpful. We are very pleased that we now have a company on speed dial that can assist us when we need them. Thanks for being there when we needed you!!! Definitely recommend Comfort Systems to others, five star service all the way.

I recently became a Comfort Club Member with Comfort Systems and scheduled my first HVAC tune-up for my one-year-old LENNOX system. I was very pleased with both the appointment process and the service provided by Nick Pope. Nick was friendly, professional, and knowledgeable. Nick quickly identified and fixed a strange noise caused by the pressure switch tubing rubbing against the draft motor wheel. He also provided clear photos of his findings, along with thorough explanations and detailed service notes on the invoice. I highly recommend him and am glad I found such a reliable HVAC service provider.