Priority Auto Inc

Although very busy; they were willing to take a look at an issue with my car to see if was just a quick fix...turns out it was and had the car done in 5 minutes. This was done with the understanding that if it wasn't the "quick" issue it would have to wait to fit in their schedule and no guarantee was made ahead of time. Just the fact Priority was willing to take a look speaks volumes about their customer care. I'd would have given them 5 stars even if it had not been the minor issue.

I’ve loved Priority Auto and have recommend them in the past and appreciate the work that they do. However, I recently went in for a wheel bearing and they broke the backing plate while taking it out, told me they would compensate it, then the next day made me pay half. I was waiting for my car at this point and heard the tech ask if they could charge me. I waited a week from scheduling my appointment because I wanted to go specifically to Priority because I trusted them. Super disappointed with this experience