Sterling Motorwerks

Great job Nate, Rob and the rest of the crew at Sterling Motorwerks. My Porche broke down and AAA couldn’t find a repair shop. The Mercedes dealership couldn’t or wouldn’t help me. I am in debt to Sterling Motorwerks, and I will try to repay that debt on my next trip through Vermont. Nicest bunch of guys too. After squeezing my 6 hour repair into their busy schedule, they even picked me up from the airport (where I rented a car). Thank you Sterling Motorwerks.

After spending over $6,000 repairing my granddaughters Volvo at this shop over the past 3 years, on my last visit the car failed inspection. The reason written was the side passenger mirror was not functioning. The cause was a broken turn signal in the mirror. After searching for a used mirror and having it installed, I returned to have the car reinspected. 8 weeks had gone by. This time I was told the car failed inspection due to the license plate light being out and a small dig on one tire(which was there during the 1st inspection). When I questioned Rob, he became quickly agitated, defensive and ranted unprofessionally!! Wow! Needless to say, I’ll never return due to the questionable integrity of the shop and its customer representative, Rob who needs to learn to deal professionally with customers!

From my first interaction with this business, I was impressed with their professionalism. I called and spoke with Nicole regarding my Volkswagen with 73,000 miles that was having engine issues. The VW dealer quoted me $10-12,000 and 4-6 weeks to replace my engine and said that was the only thing possible to repair the car. That seemed unreasonable to me and I started searching for another option. Sterling Motors came highly recommended so I had my car towed from Montpelier to South Burlington in hopes that they could do something for me. I was not disappointed. Sterling Motors was able to figure out within one hour of labor that they engine was not shot and needed much less drastic repairs. They were able to fix my car for $2000 within a week. I highly recommend Sterling Motorwerks and enjoyed my experience with Nicole and Rob.

Super happy I found Sterling here in Burlington. I've been driving European cars, some very old and some very new, for 25+ years, and have had many good and bad experiences with shops throughout all the years and all the cars. Sterling ranks among the top of the best of them all and honestly provides better professional service and work quality than a lot of dealerships (especially in this area.) They're really responsive, helpful, and professional. Wouldn't bring my AMG anywhere else in Burlington!