Ajax Glaser
I really wanted to love this place, but I've had such mixed experiences here. The first time I came in for a simple repair, it was reasonably priced and fast. Fantastic! The second time I came in, I brought in two plain bands to be resized, and not only was the estimate astronomical ($400-600), but I was told they'd have to be sent out, and the wait would be 2-4 weeks. I was flabbergasted but inexperienced, so I asked my friends, coworkers, and family, and they all confirmed that the quote was ridiculous. They also informed me that I should have been asked if I wanted to keep my excess gold and referred me over to Beasley Jewelers in Pensacola. I was very disappointed since my first experience with MLR was so great, and I appreciate what they do for the local community. Addendum: MLR confirmed in-house bench jewelers and repair facilities. Unfortunately, that just means the person I spoke to the second time did not want to render service. That's their right. It's my right to rate them accordingly.
