Maddox Air Electrical & Plumbing

Our heat stopped working the night of 12/8/25 (when temps got to around 15 degrees outside). I called the Maddox 24/7 line at 5am on 12/9/25 and asked if someone could be sent out as an emergency since we have a 1 year old child. The dispatcher seemed irritated that she would be sending the emergency request out but we were never contacted back. I ended up calling another HVAC company who came promptly same day. Unfortunately I can't rate the actual HVAC service of this company but this rating is for their scheduling/follow up.

Title: Maddox Air and Electrical: Reliable, Fair, and Friendly Plumbing Experts Dealing with a home flood caused by a plumbing nightmare, Maddox Air and Electrical, especially Brandon and Chris, proved to be real heroes. Their quick response on a rainy night showcased their teamwork and expertise in tackling the chaos caused by a wiffle ball bat in the buried clean-out covered over by the lawn. What stood out was Brandon's fairness in pricing – not just professional but genuinely fair and friendly. Chris, in particular, went above and beyond, fearlessly getting dirty and demonstrating exceptional skills at Service Plumbing. Both Brandon and Chris were not only skilled professionals but also genuinely nice guys, making the whole experience surprisingly pleasant. Maddox Air and Electrical, with Brandon and Chris, are the go-to choice for plumbing solutions, combining reliability, fair pricing, and a friendly approach. A big thanks to Brandon and Chris for turning a plumbing nightmare into a success story!