Lights Plumbing & Drain Cleaning LLC. Lynchburg va plumber

TLDR: came out same day and did excellent work while being super considerate and reasonably priced. Call them. Full review: I called lights plumbing yesterday morning with a plumbing emergency. I didn’t get an answer at first and I didn’t even leave a message but they still called me back within a few minutes. They were able to send someone out asap. The men who came out to my house, John and Corey, were great. Despite the fact that I had an issue that would take a number of hours to fix and require digging to get to pipes underground, they managed to fit it in between their pre scheduled jobs that same day and they did an excellent job. They kept me up to date on the progress and even took pictures of the work for me when I had to leave for a bit. Not only did they get the repair done the same day but they were so careful and considerate about it. They were very kind about the fact that they would have to dig up some things in my flower bed and they managed to keep it very contained and avoided destroying the wall of the flower bed which was close by and caused 0 damage to my yard. They even carefully dug around the bulbs of my plants (despite the fact that they are withered currently) to make sure they could be replanted and they wouldn’t be destroyed. They actually replanted some for me when they were able to see exactly where they went before. Additionally they kindly went in and out of the basement door around the back of my house rather than walking through my house as to not disturb my cats or give them an opportunity to run out. This was hugely meaningful to me especially since I had to leave for a bit and one of my cats is a runner. The issue which resulted in me calling included a backup which caused my basement to flood out of the opening my washing machine drains into, and they even added a ball value so if I have any backups in the future I can at least prevent the basement from flooding while I try to get a plumber out. They were very reasonable with pricing and every step of the way I genuinely felt like they wanted to help me and make my life easier. This is by far the best experience I have ever had with a plumber and this company will be my go to going forward. I’m including some pics of my flower bed during the work and the next morning to show how contained they kept it which was very helpful.