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Fantastic customer service. I went in for a watch band resize and the jeweler had it resized in less than 2 minutes. He also made sure I was happy with the fit. Store also had a lot of inventory and some eye catching pieces. Definitely will be back for future needs.
Last Tuesday my granddaughter and I needed a few things taken to the jewelers for adjustment and repair. We googled jewelers near our location and found Lionville Jewelers. We called to find out if they were open before driving over. We walked in and were warmly welcomed by the staff, which was Joseph's daughter and son. We proceeded to the back to Joseph to show him what we needed done, which included adjusting the band on my granddaughter's watch she had gotten for Christmas, take a link out of my watchband and shorten the chain on a necklace my husband and I bought her for her birthday and lastly place my 3 necklaces which became tangled in the box on a gold fastener that holds 3 necklaces separate spacing them apart. We had arrived at 3:30 and Joseph told us to come back at 5. When we came back everything was completed and I apologized for the tangled necklaces to which Joseph admitted that when he feels stressed he untangles necklaces to de-stress. He was very warm and personable. When he presented the bill I was shocked, he had charged me $25.! Joseph did not charge for the 2 watch adjustments or adding my necklaces to the gold separator or the detangling. Just $25.00 for cutting the chain on my granddaughter's necklace and reattaching the findings. Lionville Jewelers will be my jewelers of choice and now I have to bring husband in so he can buy me some piece I can't live without! Thank you Joseph! Happy New Year! Donna Buddy
Had a wonderful experience at the store. The jeweler was very helpful in getting two watch bands sized and replaced for our son. I will definitely be coming back to this store for any jewelery repair and ideas for future gifts. Thank you for your time and quick work with the watch bands.
Amazing customer service, craftsmanship and turn around times!
After searching for a good jeweler who does repairs and service in house, I found Lionville jewelers. Joe was absolutely wonderful and professional. I brought my wedding set in for repair. A diamond was missing from my band, and the rest of the prongs were loose on both the wedding band and engagement ring. My rings haven’t been serviced in years so they were scratched up, dirty and screaming for help.
Joe was able to quickly repair it and my rings looked brand new within 24 hours of dropping them off. I was amazed at how great they looked and how fast he was able to do the repair!
I did look around the store a bit and the jewelry is beautiful. I will never go to any other place but here, weather I need a repair or a new piece to add to my collection. Absolutely amazing experience! Thank you Joe!