Sabre's Fine Jewelry

Sabre's Fine Jewelry absolutely RUINED my wedding band. I brought in a rounded 2mm gold wedding band to be resized larger post-baby. They upcharged me because my ring is 18k gold; ok, not a problem. The ring I picked up is flat, not rounded anymore! It looks as if someone scraped the rounded dome off to use the gold to make the ring larger instead of adding the additional purchased gold. Another person might call this criminal. Do NOT trust this shop with your money or anything valuable!

I took my $1,600 Movado watch here to get a simple battery replaced. Let me back up a bit by saying that a week prior to the visit at Sabre's, I first went to Chiccarine's Fine Jewelry right around the corner in Collegeville. I feel they have more modern options and better to do business with. When I brought my Movado in the gentlemen explained to me how the back of watch was a different seal compared to the typical Movado watch. It had four very tiny screws. It wasn't just a pop out backing. He explained to me that he felt uncomfortable replacing the battery specifically because he was scared that he was going to scratch the back of the watch. I told him I really appreciated his honesty and did not get the work done. Fast forward a week. I email Sabre's and specifically ask them if they can change the battery in my Movado watch. I expressed my concern with the backing and screws and even included a very clear picture of the back of my watch. I received the response: Hi Laura, Should not be a problem. Stop in, we will do it while you wait and Movado’s are $15.99. I go in to Sabre's and wait while the work is being done. Took maybe 15 minutes. I pay for the work and go home. Everything appears to be just fine. For whatever reason that evening I was showing my husband the watch and expressing my experience and he clearly points out that the back of my watch was scratched! Immediately I was like WHAT???? Remember this is the very first concern I addressed in my email to Sabre's and to the woman Kim that helped. I immediately looked at the picture I took a few days prior that I had emailed to Sabre's inquiring about the possibility of helping me and guess what? NOT ONE SCRATCH. My watch had NO marking on the back. I included a before and after picture. After this experience, I will not use or recommend Sabre's. You cannot label yourself a "fine jewelry" store if you do not do fine work. It's unacceptable. Next time I will pay whatever it takes to have Movado replace the battery. No wonder this service is $15.99. The pictures attached were literally taken 4 days apart.