Jeff Wyler Columbus Auto Mall

Unsafe and Untrustworthy I am extremely disappointed with the Dodge/Ram & Chevy service department at this dealership. My truck has been in their shop multiple times for the same issue, yet each visit only seemed to create new problems. Parts were installed carelessly on 3 different service visits—from tie rods, electrical warnings, to loose bolts—which directly compromised the safety of my vehicle. On the last visit in November, upon pickup, the truck had difficulty starting, issued wasn’t taken seriously & currently truck is at a different dealership getting starter replaced. Management repeatedly made promises to resolve the situation but failed to follow through, ultimately referring me elsewhere for service instead of taking responsibility. This experience has left me with no confidence in their workmanship or customer care. I would strongly caution others against trusting this service department with their vehicles.

Alec Tanner was a fantastic sales man and was a lot of help to make sure I was able to get the car I wanted. He made sure to go over every detail about the vehicle and explained every detail in the paper work. Before test driving it he made sure the car was warm and before handing the keys over to take it home, he washed the car since it had snow, that way it was fresh and clean and ready to go which I thought was very nice! Will definitely be using this car dealership for any future purchases and highly recommend Alec!

I had a great experience at the Jeff Wyler dealership. Dustin W. and Rachel C. were outstanding to work with—both were professional, knowledgeable, and truly made the process smooth from start to finish. Dustin was attentive and easy to work with, and Rachel absolutely set the bar when it came to handling the financing. She made everything seamless and stress-free. Jeff Wyler has a great team here, and it really shows. Highly recommend buying here!