Heating Equipment Company offers gas line repair, furnace repair, and ac repair in Caldwell.
Heating Equipment Company offers gas line repair, furnace repair, and ac repair in Caldwell.
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5 public reviews
This company completely overhauled my old AC and heating system for more equal distribution throughout our entire house. The workers were professional and hard working all the way and would answer any question asked of them. I'm very happy with their work and would recommend them highly to anyone that asks about them.
A listener to The HomeFix Radio Show, of which Heating Equipment is a sponsor, let me know that: "These guys are the most knowledgeable, professional, and hardworking people that I have ever hired to do a job. I'm very happy with their work." It's great to get such wonderful feedback from happy customers. I'm proud to have Heating Equipment Company as part of the trusted professional family of business on the HomeFix Show.
We bought a place in Cascade, when the 8 year furnace stopped working, we called a company with an office in the area, they recommended replacing the system. I saw the sticker on the system from the original install, called heating equipment company and they explained that it system might still be under warranty. They got a technician to the house, found what parts would be needed and returned to install the parts. I will happily pay the travel charge from the valley to have them service our systems from now on. The technician they sent was knowledgeable, friendly and patient. I would highly recommend this company!!!!
First impression, amazing people! Our AC went out yesterday and we called HEC due to recommendations I received a month ago to find a new company after our existing company decided we weren't worth their time not living in the Boise/Meridian area and opted to raise their rates by 400% (I'm not kidding). Jim showed up earlier than the estimated time-frame and got right to it. The problem was found and fixed in less than 20 minutes, and once again the system was back to normal. Jim was great to talk to and had a great personality and excellent professionalism in his work. Also, Kudos to Monica in the office who took the time to answer my question and explain their service agreements. I immediately asked to sign up after hearing what a great deal they offered. We are looking forward to having them on our side in the future!
Horrible customer service. They do not communicate with one another. We call them in July to fix our furnace and it was finally fixed in November. It took them 4 months to fix our furnace and we still had to find some of the parts ourselves because they couldn't. Jason kept saying everyday for a month that he would be out to fix it and everyday there would be an excuse as to why he couldn't. We finally contacted the owner Stanley and stuff started to get done! Stanley does an outstanding job and cares about his company but hes employees don't. They gave us a quote for so much and then when we got our bill and it was about a 1,000 dollars over the quote they gave us. 2 weeks after they fixed our furnace it stopped working and they can't find the time to come fix our furnace. I will never go through this company and I will never recommend them to anyone. Horrible customer service, the desk lady acts like she doesn't even know whats going on and can't assist you for anything! Save you money and go else where!!!!!!!!!
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