Fireplaces & More Inc

Dana and some other guy showed up and installed my woodburner. They were bickering at eachother all day but trying to keep it quiet, If I weren't there it would have been a full on screaming match. They didn't tell me anything about my unit they took the money and ran. Ive called numerous times with questions and spoke to someone that told me they can't answer the questions and that dana would call back. Never happened. I see a lot of positive reviews on here which is great. Im glad they did a great job on your house. I must of been more of a sacrificial lamb 😆 by that I mean a job where they didn't care how they did and just used it take out frustration. I am Distancing my self from this company as they have showed me they don't care and if they reach out now it'll only be because of this review. I won't trust what they tell me moving forward. I am Disgusted!

We contacted Dana about having a wood burning stove installed in our home. He came out and went over the options with us. We chose the one we liked, and the team came out and installed it in one day. They even arrived early! It was installed a little over a month ago. We had a issue arise. I called and left a message. Dana immediately called me back and said he could come out within 2 days. The team came out and fixed the issue. We appreciate the timeliness and the regard they had for the safety of our family.