Fairfield-Hamilton Heating & Cooling

Brandon was professional, explained what he was included white my service after asking me questions about the history of our furnace. Did complete tuneup and diagnostics then shared the results. Made a couple common sense suggestions and we will have him return to perform a blower pull out and clean to increase airflow of our 25 year old furnace . We also discussed new system recommendations and I found Brandon very knowledgeable and reasonable about not trying to upsell, no pressure. I like that approach. He let me know about 5 stars’ plumbing services and I scheduled for a plumber to come out for an evaluation on a few jobs I have in mind. Very impressed.

Out with the old and in with the new! Our heat pump was aroiginal to our house when we bought it 5 years ago. Being from 1988 we knew it was living on borrowed time. After dumping a hundreds of dollars i to the old system to keep it running we decided to start getting quotes to replace it. We got it quotes through several companies before deciding do go with five star. The customer service at Five Star Home Services was next to none! From the initial inquiry to the estimate/sales process to the install! Everyone that i dealt with was extremely professional and respectful. Being a tradesman myself I was very particular with who I chose and I'm very glad that I chose Five star! I would give more stars if I could!