Cincinnati Cabinets

(One star review will remain till the job we started 3 months ago is complete) 3 months ago in November 2025, i started a job with this company to add two base cabinets to my existing kitchen and replace whole countertop, a job costing about $6000. The first install was beyond disappointing, with lots of installation issues that i pointed out to the design team back before thanksgiving. Now we are mid February and almost a dozen emails later after they have shelved our project rather than trying to get it to the finish line, they finally came back to correct the issues, only to create more issues. They had told me they will use a different installer, and that they sent someone to get measuremnts so they send precut cabinet fascia pieces, and neither occured. They sent the same installer who came the first time and they sent panels expecting the installer to cut in the field, in which he miscut and we ended up with an unfinished outer edge, and another list of issues to be resolved before the countertop can be installed.. We have had a kitchen that looks like it is under construction for almost 3 months now, and it upset us so much that guests who have visited us two or three times during this period get surprised every time they come and see how our kitchen looks and laugh at how we screwed ourselves up by paying for cabinets in full before installation issues complete, taking any leverage out of our hands and leaving us at the mercy of the terrible communication and unwillingness to give any attention to our project that we are dealing with. They make you feel like a $6000 job is a simple one and it almost feels like they do not want to put any energy to getting it right because they care more about more important jobs.

This company has terrible business practices. They completely ignore you. Look at the employee reviews on indeed. Don’t ignore the people telling you guys that they will leave you high and dry. If you already have a nice house, do not use these people. My family’s kitchen was already beautiful and they were supposed to enhance it and instead, they completely messed it up. We have email after email. They have not been responded to text. Messages is not been responded to. Once they get your money, do not expect anything else. They will literally show up to your house, missing cabinets and expect you to pay them. Then, when you pay them, they say that they have to order the cabinets. You will never get the rest of the cabinet. It’s important for people to know this