Coastal Water Treatment

I highly recommend working with Coastal Water! Laurie, the owner, came to our house for a consult on the same day I called. She was quick, professional, and efficient. She clearly explained everything and didn't try to upsell us on anything unnecessary. She recommended a water softener system, a new filter, pressure tank, and well shock. We had coliform bacteria, iron, and manganese in our well water. After Laurie and Dan finished their install, she did another water test two weeks out, and all our issues were resolved. Our water is drinkable again! Laurie understood our concerns about keeping our family safe and has already scheduled follow-up tests to ensure the system keeps working to keep our well water clean. I can't recommend Coastal Water enough. They are great communicators, and they won't try to sell you on expensive systems you don't need. Call them--you won't be disappointed!

After moving into our home in Maine we discovered coliform bacteria issues with our well water. I reached out to one of the bigger water treatment companies to shock our well. After they shocked our well they let me down and tried to oversell me on expensive systems I knew I didn't need. Out of frustration with the big name company and the continued expense of having to constantly purchase bottled water I reached out to Coastal Water Treatment by email one evening for a second opinion. To my surprise the very next morning I had a reply by email from Laurie and she called me shortly thereafter to setup a time to meet and discuss my needs. It is very rare these days to find a company that responds so quickly and so professionally. I was super impressed when Laurie arrived at my home and introduced herself and I found out she was the owner of the company. I shared my concerns about the undrinkable water due to coliform bacteria , stains in toilets from high manganese, calcium and iron content and the hardness of the water. Laurie made me me feel like a family member and assured me she only wanted to address and solve the water issues that I was dealing with. WOW NO MONEY GRAB HERE! Someone who actually cares about my issues and wants to put together a proposal to fit those specific needs. She emailed me a proposal the same day and we setup a time and date to install a water softener system, sediment filter and an under sink reverse osmosis water system for drinking water. On the day of installation she was right there alongside her plumber Dan to make sure everything went smoothly. Dan did an outstanding job installing all the systems. Laurie explained everything to me about what I could expect from the new systems and also gave me an extra sediment filter for the future filter change and 2 extra bags of salt. Since our install Laurie came back and tested our water and the results were amazing. The calcium, hardness, iron and manganese are now filtered out. The Coliform bacteria is completely absent. My wife and I are 100% satisfied with our new water treatment systems. Our drinking water is delicious, no more stains in toilets and my wife loves how the water softener makes her hair look and feel. Coastal Water Treatment is a David among Goliath Water Treatment companies that provides exceptional customer communication and value. Do yourself a favor skip the big name companies and give Coastal Water Treatment a try if you want value and customer service that exceeds all your expectations.