SERVPRO of Bath / Brunswick and SERVPRO of Belfast / Camden / Rockland

Extended unnecessarily their "treatment" of our home and took far longer than necessary to do what could and should have been done immediately, even after I asked, without answer, why this was going the way it was. Of course this ended up with an enormous invoice for a three week process that should have been a week or less. Never really addressed these assertions; simply used the insurance company as a shield. Simply took advantage of my bad situation and milked more time out of this than they should have.

Just days before Christmas and we discovered water in our finished basement. One call to ServPro in Topsham and my anxiety started to fade. They were at our house within the hour. Kind and compassionate to our situation. The water sucked up, dryers and dehumidifiers in all the right places. And removal of wet drywall and flooring. What could have been a situation that would send me running for the hills, but they took care of it all and Christmas with family can resume without a hitch. THANK YOU!

City waste water backed up into our house and broke a waste pipe, filling our basement with 3 inches of grey water. Servpro showed up early the next day with 3 crewmembers to remove the water and items that were destroyed by the water. They were courteous and responsive to my input on what could stay and what had to go. They arranged a second day to clean and sanitize the entire basement floor of a large home. I would highly recommend Servpro of Belfast/Camden.