Coastal Home Services LLC / Coastalfireplaces.com

In planning for the addition of an indoor and outdoor gas fireplace I did my research and called upon several local companies for advice and estimates. My final meeting was with Coastal Home Services. Vince and Dan were knowledgeable, professional, and personable. They provided me with more insight in design, safety, and maintenance then the other companies. The installation of my fireplace was seamless. Vince and Dan kept me informed during each step of the process. Just as important with respect to installation, Coastal Home Services provides top notch maintenance service. Because of my very positive experience and Coastal Home Services' expertness I have recommended them to several of my friends.

Honestly not the best experience. The dudes that came out were nice but I was never informed when booking the appointment that there was a $300 charge for an “inspection”…that surprise came at the end of the appointment. The funny part about the inspection is that they told me my “fireplace is unsafe to use” and quoted me 11k for a new one. I had another local big name company come out who was much more knowledgeable about my set up. He was baffled that Coastal was even able to provide a quote because my chimney was built around my cast iron stove..major chimney demo and rebuild would have to happen to replace the stove. He informed that my current set up is totally safe to use just needed a little cleaning. Best part was that there was no charge for his inspection! Wish I had a better experience with coastal because I hate writing poor reviews but I really feel like I got worked and would’ve been even more screwed had I moved forward with them.

Just had Dan and John here to work on my fireplace it was overdue needed to be done they were very professional very efficient, very knowledgeable and very pleasant. Turns out my fireplace was in decent condition didn't need any expensive repairs just a good cleaning it was very nice having some guys that knew what they were doing and weren't trying to sell me anything. I'm pleased with the work and will certainly use them again.