One Hour Heating & Air Conditioning

A lucky find indeed! I am relatively new to Pueblo, so when my furnace stopped functioning, I had to scramble. I had no one to point me in the right direction, so I picked the HVAC operation closest to my house. The pleasant lady at the office responded immediately, and Robert arrived the same day and diagnosed the problem. He was saddened that it was a relatively expensive part, which I thought was admirable. I have had technicians who gloat a little when they know you're screwed. But Robert openly explained why he had arrive at his diagnosis. It was a special order part and when it arrived, he took the time to explain the install and further educated me in the workings of my particular furnace, going over each element and what problems may arise down the road. I very much appreciate the time he spent, as I feel more confident with the knowledge he passed on. I also want to give a thumbs up to Gene, the service manager, who was also very helpful and patient. I learned a lot from both of them. Thanks, guys! You deserve every one of the five stars. The furnace is working like a charm now, and I have become a regular customer of One Hour Heating & Air Conditioning.