Matt Doby
Washing machine wasn’t put back together. The dial doesn’t operate as designed and is glitchy. All the while we haven’t heard a word from the tech and the company doesn’t answer the phone unless it is before 1530 and after 0900. The major issue though is the job is incomplete and not done properly. Very agitated due to poor communication and incomplete job. I just verified I have zero text, calls, or emails as of 1659. There are also photos below of the difference just in appearance alone of the dial in question. Would add video but unable to do so. This could have easily been avoided with a simple notification that the job was incomplete. Amended again because I found more damage and moved it back to 1 star. The last two photos these parts had zero damage. The quality of work from Nolan was abysmal. The soap dispenser tray doesn’t operate any longer. If I could give zero stars I would. Update owner is doing a great job and appreciate the quick response. Will update once repairs are made. However, the owner is a stand up person and honored his word. Very pleased with the response so far.