Budget Transmission Masters

Visiting ABQ from Colorado, my Jeep started acting up... not feeling safe enough to drive long distances. No lights on the dash or codes showing at the auto parts store you start with, but definitely something was wrong. My AirBnB host recommended that I go here based on her great interaction with their team and the fact that they are honest in the work they do. So I called and was told to bring it in same day. Fran, an absolutely incredible woman, who held space for my slight panic of something being terribly wrong, was AMAZING, not only on the phone but also while I waited. The rest of the team, equally exceptional! They explained what is happening, answered all my questions, and even offered suggestions. Then there's Bob, the owner, on-site, running back and forth between his team with a smile, and being more hospitable than any shop owner I've ever met. There's clearly a reason he's been in business for 32+ years at this point and I'm grateful I got the recommendation to experience why. Car issues are typically unexpected, both in their occurrence and within their expense, but this shop didn't make it a burden to experience. This shop doesn't make you feel like just another quick buck, like most I've been to, or treat you like you're dumb because you're a woman asking questions about one of the most crucial parts of our daily lives. Bob, Fran, and the entire team, were welcoming, professional, and most importantly, honest in the work that they do. I FULLY recommend to anyone needing work done, and especially to women who want to feel comfortable in the service they're receiving, to go here. Thank you all at Budget Transmission Masters for everything you do! You are now my go to whenever I'm in ABQ!