Andover Gulf

Awful experience. I had four tires replaced at this place last year. I noticed one of the tires started leaking a couple days ago, so I drove the car there yesterday for a checkup. I thought these tires were still under warranty. Afterwards, Sam told me the air leak is not the problem of tire but sand and stone embedded in it, and charged me 50 bucks, which I had never heard of before. This morning, when I started my car, I found the problem was still unresolved. So I drove the car there again. This time Sam started giving me attitude. He repeatedly and gumpyly asked me "what is the problem " " what tire" And then he picked up inflation tube and tried to use it to resolve the problem. I left the place and would never let this guy touch my car again.

Awful experience!! I popped my tire & got a used tire from another shop but my car started pulling to the left and steering wheel started vibrating so I brought it to Sam(guy at gulf) he brought it in and told me I needed a new left arm control and it will be $300 so I did it. The problem contained and nothing has changed. I then called him and brought it back. He then tells me I need an alignment and it will be another $100 so I said okay but I hope this works! Sam said it will 100% I promise! When he called me and told me my car is ready I get there and he tells me someone is taking my car for a test drive to make sure everything is good which I was happy about. He tells me everything is good and I shouldn’t need to call him again. I get in the car and go on the highway thinking my car is fixed! NOPE! My car immediately pulls to the left and steering wheel starts shaking at 50+. I get on the phone with Sam and he says I can’t believe it we did everything! I think your gonna need two new tires(keep in mind only one tire was damaged from the flat) I think this guy is a CON and only really helps his friends and family and just will take your money! Don’t trust this guy. UPDATE: Just went to VIP and when Sam said he “balanced my tires” the back tire was 4 oz off!!! That’s way off. Don’t trust that guy! Just gonna tell you it’s fixed and take your money.