Kurt Walker
Their team came out and spent over 90 minutes trying to detect our main line leak. They were courteous and on time. They then marked the area where they figured the leak was. We then had two different Plumbing companies give us bids on the work. After hiring one of the plumbers, they dug at the marked spot. They dug well beyond the marked area and deeper than the line would be. No water, none. Now, you pay American Leak Detection of Utah when they mark your spot, and they will return for free if they've missed and try again. The issue with that is, you now owe the plumber for the hole he dug in the wrong area. If ALD returns for a second attempt and they miss again, you have now spent the money to fix the repair and nothing has been fixed. We are now at the point that it will cost almost the same as just putting in a whole new main line. Actually it would have been cheaper to not hire ALD and just have the main line put in, we would have saved over $800. I guess live and learn.