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Water Heater Repair
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Pipe Repair
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Tankless Water Heater Repair
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cannot say enough good things about Chase Tollefson. At 9:00 PM on a Sunday night, when it was -10 degrees outside, my furnace stopped working and my pipes had already frozen a few days earlier with the furnace working. Most people wouldn’t even answer the phone—Chase not only answered my wife, but then HE called me and spent an hour and a half on the phone patiently helping me troubleshoot every possible issue step by step.
He went far above and beyond anything I could have expected. He was calm, knowledgeable, and genuinely cared about getting my heat back on and protecting my home. He explained everything clearly, stayed with me through the entire process, and never once made me feel rushed or brushed off—even that late at night. We got the old Lennox Pulse furnace working!
In a moment of real stress, Chase showed true professionalism, integrity, and heart. This kind of service is rare, and it made all the difference. If you’re looking for someone who truly cares and will show up when it matters most, Chase Tollefson is the guy.
10 out of 5 stars—without hesitation. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Excellent service! Had an afternoon appointment, but was thrilled they were able to get to me earlier in the day. Furnace repaired; running clean; Chase is your guy for quality work, reasonable price and top end customer care.
DO NOT USE FOR BOILER WORK. This company broke my boiler, did fraudulent unneeded work without authorization and left my boiler in a dangerous state when THEY left/created a fire/explosion hazard. They fried the control board while working on the boiler, then claimed it was broken before they worked on it, an absolute LIE!! (the boiler was fully functional before they got there except for the backflow valve) They swapped out the expansion tank and fried out the control board by dumping water (tenant verified water ran into the hall soaking the carpet) on top of the boiler then claimed it was like that when they got there. I personally shut off the boiler before they got there and it was functioning correctly. It was broken after they left. The boiler tech plugged the recirculating pump into the wall directly into a 16 gauge extension cord (illegal) causing the pump to burn out due to the boiler only being half full, and a potential fire and illegal. They lied saying it was like that when they got there, the control board was replaced 9 months prior due to age (original lasted 15 years due and broke due to separate issue).
Then they had a plumber go around chasing a nonexistent leak replacing over 16 couplers that didn't need to be replaced damaging the registers in the process. running the on the boiler bill into the thousands!! This was unauthorized work, never asked for approval. I had a water main break then asked them to restart the boiler when they were done. They also cut a hole in the floor 30+ feet from where the leak was which added to the cost of the repair to the water main.
The worst part is that they left the boiler half full and fired it up leaving a dangerous potentially deadly situation, not to mention double the gas utility bill. The only problem with the boiler was a bad backflow valve (it allowed water to back out of the boiler) that their idiot tech never fixed. I found it after they left the boiler broken and had a competent tech verify that's what it was and the fix cost me less than 600$. Their total bill was over 8000$ (90% fraud) all while breaking the boiler, left the house a muddy mess and leaving a fire/explosion hazard in their wake.
They did not do fix the water main the way I asked either, I asked for pex pipe, they did copper and the main broke again. These guys are dangerous frauds stay as far away as possible.
I guess hire them if you want to wake up dead or without a house(maybe use to fix your ex-wife's house).
The pictures posted show the control board they damaged through incompetence, also the pump that was illegally wired (due to them breaking the control board) fire hazard, the bad backflow valve they never fixed, and the muddy mess they left behind.
Do not hire unless you have a deathwish, or wish to damage your property. Criminal incompetence is understatement. They need to have their license pulled by the state and fined into oblivion .
I will be submitting all this to the city attorney and the licensing board so this hopefully can be prevented so this can't happen to anyone else.
You have been warned.
I called them about the issue and company did not care and forwarded the bill to collections.
They only had authorization to fix the water main and to turn the boiler back on not to chase a problem they were incompetent to fix.