Eric Johnson
A $110 24 hour repair took 3 days and $160...$50 to clean a ps5. Oh..they originally wanted to charge $70 to clean..its all about how much more they can charge..not about the customer. They did fix the ps5 but..$50 for a clean seems VERY steep to me. I used to fix PC and cleaning was just part of a repair..that is customer service π UPDATE: Oh, now tge story changes...we were not told ANY of the things you responded about...never have seen bugs in my house outside fruit flies occasionally...and we were told it was due to a missing part...but..guess you just don't disclose things unless a customer complains