Ben Ivers
I brought my Macbook Pro to this shop because it wouldn't turn on. I was told I would not be charged if they could not get it working. Once they could not get it to work they convinced me to allow them to ship it to a computer lab for detailed repair, which I would be responsible to cover shipping costs. During this time (over 5 weeks) I had to continuously contact them for updates on my computer. Mind you, I brought my computer in to this shop on October 24 and did not get it back until December 7th, which it was deemed "beyond repair". Then I was charged $140, which I also had to request a receipt for. The receipt included a $65 service fee. Overall I'm completely unsatisfied with this service. Bad communication, slow service, overpriced, and didn't fix my problem.
